Terms & Conditions

www.farmfreshshop.com is owned and operated by PAKAM TRADING INC. By submitting an order on the farmfreshshop.com you are agreeing to the terms and conditions that appear below. Please read these Terms and Conditions carefully.

Contract for Purchase of Goods

The terms ” Farm Fresh Shop “, “We”, “Us” or “Our” refer to PAKAM TRADING INC whose registered trading premise is at 7603 Penrose Court, Sugar Land TX 77479 USA. All purchases made on this website are governed by the following Terms and Conditions; however, these Terms and Conditions are subject to change at any time. If any purchase is made after we have published changes to these Terms and Conditions, you will be bound by those changes in effect at the time of purchase. You should check these Terms and Conditions prior to each purchase to ensure that you understand the precise obligations of each party.

Confirmation of acceptance of your purchase will be made by a message immediately after we accept your order during the online checkout. We will send a confirmation email to your registered email address (email address that you provided at the time of purchasing) that your order has been accepted. When acceptance has been made after checkout, you are explicitly agreeing to a contract for the purchase of goods. Under this contract, we will supply the goods to you in accordance with your order subject to these Terms and Conditions. Since all offers posted on this site are offers to treat, we have the right to reject acceptance even after the automated message and email response has been sent. In the event we do not accept your order, payment will be fully refunded.

Availability and Description of Products

While every care has been taken to ensure the descriptions and images displayed on our website are correct, if you have an allergy or specific dietary requirement you should always check the nutrition facts before consuming it. We accept no liability for the information presented in the descriptions regarding the product. Before consuming any product you should always read the nutrition facts.

Since products is fresh fruit, fruit size may not be uniform. Due to this fact you may, in rare circumstances, receive a product that does not appear the same as it did in its picture presented on the website. It is a common thing and we are unable of honouring any claims in regards to the above.

Stock levels on our website are regularly updated, however, we will not be held responsible if any product is unavailable at the time of purchase. Because we trade both over the counter and through the internet an item that is displayed as being available online might have actually been sold over the counter.

Price and Shipping Costs

Prices quoted on our website are in United States dollars (USD) and include all applicable taxes.

All prices listed on our website are subject to change at any time. The cost of goods is displayed on the website. Prices quoted include shipping costs.

Shipping costs include freight charges, packing material, labels, handling, etc.


The site accepts payments via credit cards using a secure CommWeb Virtual Payment System. We accept Master Card and Visa for the payment through our website.

Your credit/debit card will be charged in real time once check out page for your order is completed. We do not store your credit/debit card details for processing.

Shipping Details and Delivery Information

By placing an order and paying for perishable goods on www.farmfreshshop.com you are providing us with the authority to leave the goods at the selected Southwest Cargo Facility specified by you during the checkout process.

When you place an order through our website online it is your responsibility to ensure that the details that you have provided are true and correct.

By placing an order for perishable goods on our website you understand and accept that perishable goods require immediate unpacking and consumption on arrival. We will ship via Southwest airline. You also understand and accept that a parcel with perishables cannot be left at a cargo terminal or any other place overnight/day. It is your responsibility to organise for perishable items to be dealt with on arrival.

We cannot be held responsible for the goods once they are handed over to Southwest airline. You will be informed via email when the order is dispatched.

Shipping is organised via Southwest airline. Some areas are excluded from the service provided by airline. We retain the right to refuse purchase order to anyone at all times. If a purchase is made and shipping at particular location is not a possibility, we will issue a full refund.

Please note that delays may occur during transit due to weather conditions, product availability, national holidays, and other factors.

Perishable Products

“Perishable products” are goods that need to be chilled or frozen or require refrigeration.

Once goods are handed over to Southwest airlne, we become not liable or responsible for those goods. We will not be held responsible if goods get damaged, lost or spoiled in transit. Perishable goods are not covered by insurance and no claim will be lodged for spoiled or damaged perishable products. By ordering perishable goods at our website you should assume all risks and responibilities associated with it.


If you have any complaints you should submit a new dispute via email complaints@farmfreshshop.com. You must provide your full details, order reference number as well as a reason for the complaint.

Special Offers

Promotional offers may be altered or removed at any time without prior notice.


The liability of Farm Fresh Shop whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Product or any other breach of Farm Fresh Shop’s obligations hereunder shall not in any event exceed an amount equivalent to the price of the product.

Farm Fresh Shop shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Farm Fresh Shop be liable for any damage or loss caused by the Customer’s servants, agents, buyers or other persons whatsoever.

Force Majeure

If the performance by Farm Fresh Shop of its obligations under current terms and conditions is prevented by reason of force majeure (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of any government or government agency, strikes, labor disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or packing materials, delay in transit, electricity or communications failures, or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Farm Fresh Shop) we shall be excused from such performance to the extent of such prevention.

Variation of Terms and Conditions

Farm Fresh Shop may at any time vary these Terms and Conditions without prior notice.

Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. 

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of United States of America.

Claims, Returns and Refunds

Orders may be cancelled by email at least 48 hours before your order is scheduled for the dispatch. Late cancelations may result with us inadvertently shipping your order. If such a situation occurs you will be held responsible for both the cost of goods ordered and shipment.

The right to return does not apply to “perishable” items after they have been dispatched. That means you can not return any perishables purchased on our website back to us due to the complexity of handling pereshable goods. This is also due to the fact that perishables cannot be sent back to us properly packed to keep fresh.


Missing our e-mails? If you don’t receive our e-mails you should check “Spam” or “Junk” folders. Depending on the filter you are using, you may be able to approve our e-mail address so that the correspondence from us arrive in your normal mailbox as designated. By registering your email address you agree to receive communicatio from us such as newsletters, promotions and updates.